Terms of Service
Welcome to Tava ("we," "us," "our"). By accessing or using our website (tavashop.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our site.
Acceptance of Terms
By using our website, making a purchase, or engaging with any part of our services, you confirm that you are at least 18 years old and agree to be bound by these Terms of Service. If you do not agree with these terms, you may not use our website or purchase our products.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, copy, sell, or exploit any portion of our website or products without written permission from us.
Your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted.
Product Information
We strive to display product colors, materials, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately represent the products.
We reserve the right to modify product descriptions, pricing, or availability at any time without notice.
Orders and Billing
We reserve the right to refuse any order you place with us. We may limit or cancel orders at our discretion, including orders placed under the same customer account, payment method, or shipping address.
You agree to provide accurate and current information for all purchases. Incorrect or incomplete information may result in delays or cancellation of your order.
Pricing and Modifications
Prices for our products are subject to change without notice. We are not liable for price changes, availability changes, or discontinued products.
We reserve the right to modify or discontinue our service at any time without notice.
Shipping and Delivery
Shipping times and delivery estimates are not guaranteed. Once an order is shipped, delays caused by carriers, customs, weather, or other external factors are outside our control.
For full details, please review our Shipping Policy.
Returns and Refunds
Our returns and refunds process is governed by our Refund Policy. By placing an order, you acknowledge that you have reviewed and agree to our Refund Policy.
Accuracy of Billing and Account Information
You agree to maintain accurate account information, including your email address, billing details, and shipping address. Failure to do so may result in delayed or cancelled orders.
Optional Tools and Third‑Party Services
We may provide access to third‑party tools or services. We do not monitor or control these tools and are not responsible for issues arising from their use.
Third‑party links on our site may direct you to websites we do not control. We are not responsible for content, policies, or actions of third‑party sites.
Prohibited Uses
You may not use our site or products for any unlawful purpose. You are prohibited from:
- Violating laws or regulations
- Infringing on intellectual property rights
- Uploading harmful or malicious code
- Harassing or harming others
- Fraudulent or deceptive activities
Violation of these terms may result in suspension or termination of your access.
Limitation of Liability
Tava is not liable for any damages arising from your use of our website or products, including but not limited to:
- Lost profits
- Lost data
- Inaccurate product displays
- Delays or service interruptions
Our total liability for any claim shall not exceed the amount you paid for the specific product involved.
Indemnification
You agree to indemnify and hold Tava harmless from any claims, damages, losses, or expenses resulting from your breach of these Terms of Service.
Changes to Terms of Service
We reserve the right to update or replace these Terms of Service at any time. Updates will be posted on this page with a revised date. Continued use of the site constitutes acceptance of the updated terms.
Contact Information
For questions about these Terms of Service, please contact us:
support@tavashop.com
600 California Street, 11th Floor, San Francisco, CA 94108, United States