Privacy Policy

Last updated: November 23, 2025

At Tava, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve your shopping experience. This includes:

Personal Information

When you place an order or create an account, we may collect:

• Name
• Email address
• Shipping/billing address
• Phone number (optional)
• Payment information (processed securely by our payment partners, not stored by us)

Automatically Collected Information

When you browse our site, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data

This helps us improve website performance and personalize your experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide shipping and tracking updates
• Communicate with you about your order or account
• Improve website performance and customer experience
• Detect and prevent fraud
• Send marketing emails (only if you opt in)

We do not sell or rent your personal information.

3. How We Share Your Information

We only share your information with trusted third parties necessary to operate our business, including:

• Payment processors (Shopify Payments, PayPal, Stripe, etc.)
• Shipping carriers and tracking services
• Email marketing platforms
• Analytics and advertising tools

These partners are only given the data necessary to perform their services and must protect your information.

4. Cookies & Tracking Technologies

We use cookies to:

• Enable essential website features
• Remember cart items and preferences
• Analyze website traffic
• Improve speed and performance
• Personalize advertising

You may disable cookies in your browser settings, but some site features may not function properly.

5. Data Security

We use industry-standard security measures to protect your personal information. While no online system is completely secure, we work to safeguard your data to the best of our ability.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at support@tavashop.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: support@tavashop.com
Address: 600 California Street, 11th Floor, San Francisco, CA 94108, United States